Where do I find documentation for the various DIY projects? How can I get assistance with a build?

Documentation, BOM’s, and build support for DIY projects can be found in the lab at prodigy-pro.  Links to the support threads can be found on each product page.  We kindly ask that you do not email with build support questions, please direct all questions to the appropriate support thread.  Most typical questions have already been answered there, but we answer new questions on the support threads regularly, and by posting your questions there, our public reponses will help others learn as well.

I would like to order an “X”, are there any in stock? Also, how much are shipping charges to “X” ?

All items in the store are in stock unless otherwise indicated.  Shipping charges are displayed during checkout.  All SA-3A Full Kits and SB4001 orders are automatically insured at no additional cost.

I ordered an “X”. When will it ship?

Please allow up to 1 week for your order to ship, though we usually try to ship within 3-4 days.  You will receive an email once your order has shipped.

How long will shipping take to “X” country? Is there a tracking number?

Domestic Orders are shipped USPS Priority Mail and take approximately 1 week transit time once they have shipped.  A tracking number will be emailed once your order has shipped if your item is shipping within the USA.

International orders generally take 2-3 weeks, however it could be longer if your order gets held up in customs (which is not in our control).  A tracking number (if shipped via Priority Mail) will be emailed to you once your order ships.  There is no tracking number if First Class Mail is selected, however it is the most economical method of shipment.   In most cases, if only PCB’s are ordered and First Class Mail is Selected, your shipping method will be upgraded to Priority Mail for free at no additional cost.

I ordering from outside the US, and don’t want to pay import tax. Can you mark the order as “gift”?

Unfortunately, all orders must be marked as “merchandise” with the actual purchase price listed.  Marking as “gift” is illegal and punsihable by fine and/or imprisonment.

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