Serpent Audio
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    • THE SPLICE™ MKII FET COMPRESSOR
    • SPLICE MKII 500 SERIES
    • SB4001 – 500 SERIES STEREO BUSS COMPRESSOR MODULE
    • CHIMERA – 500 SERIES OPTO COMPRESSOR
    • SEND N’ BLEND – 500 SERIES MIX / BLEND MODULE
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Versatile Processing Gear Versatile Processing Gear Versatile Processing Gear
  • Products
    • THE SPLICE™ MKII FET COMPRESSOR
    • SPLICE MKII 500 SERIES
    • SB4001 – 500 SERIES STEREO BUSS COMPRESSOR MODULE
    • CHIMERA – 500 SERIES OPTO COMPRESSOR
    • SEND N’ BLEND – 500 SERIES MIX / BLEND MODULE
  • Dealers
  • Contact Us

Faqs

Home / Faqs
0
By Mike Pildis
In
Posted November 30, 2016

I ordering from outside the US, and don’t want to pay import tax. Can you mark the order as “gift”?

Unfortunately, all orders must be marked as “merchandise” with the actual purchase price listed.  Marking as “gift” is illegal and punsihable by fine and/or imprisonment.

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0
By Mike Pildis
In
Posted November 30, 2016

How long will shipping take to “X” country? Is there a tracking number?

Domestic Orders are shipped USPS Priority Mail and take approximately 1 week transit time once they have shipped.  A tracking number will be emailed once your order has shipped if your item is [...]

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0
By Mike Pildis
In
Posted November 30, 2016

I ordered an “X”. When will it ship?

Please allow up to 1 week for your order to ship, though we usually try to ship within 3-4 days.  You will receive an email once your order has shipped.

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0
By Mike Pildis
In
Posted November 30, 2016

I would like to order an “X”, are there any in stock? Also, how much are shipping charges to “X” ?

All items in the store are in stock unless otherwise indicated.  Shipping charges are displayed during checkout.  All SA-3A Full Kits and SB4001 orders are automatically insured at no additional cost.

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0
By Mike Pildis
In
Posted November 30, 2016

Where do I find documentation for the various DIY projects? How can I get assistance with a build?

Documentation, BOM’s, and build support for DIY projects can be found in the lab at prodigy-pro.  Links to the support threads can be found on each product page.  We kindly ask that you do [...]

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